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How do I send my properties to portals like Rightmove?

We can upload your available properties to the portals every night. The upload we provide is included in your monthly fee but the property websites may charge for displaying your properties on their site.

  1. Click on 'Portals' under the 'Admin' tab
  2. If you need to, change the branch using the drop-down
  3. Select a portal from the list
  4. Fill in the details and save the portal
  5. Domus will send your available properties to the portal that evening

You can only amend property website uploads if you have Manager rights.

What portals does Domus support?

Domus supports the following portals:

How do I add a user?

  1. Click on 'Users' under the 'Admin' tab
  2. Click 'add user'
  3. Fill in the details and save the user

A username will be automatically created for the new user.

You can only add users if you have Manager rights.

How do I view statistics on my website?

You can view usage statistics on your website by clicking on 'Website Statistics under the 'Admin' tab

How do I add a template?

  1. Click on 'Templates' under the 'Admin' tab
  2. Select the template group to which you'd like to add a template
  3. Click 'add template'
  4. Choose the template upon which you'd like to base your new template
  5. Make the changes you need and save the template

You can only add templates if you have Manager rights.

How do I edit a template?

  1. Click on 'Templates' under the 'Admin' tab
  2. Select the template group you would like to view
  3. Select the template you'd like to edit
  4. Make the changes you need and save the template

You can preview the template by clicking on the 'Preview' icon. If you want to move an individual template, click on the up/down arrows.

You can only edit templates if you have Manager rights.

How do I edit the Areas I cover?

  1. Click on 'Areas' under the 'Admin' tab
  2. Select an existing Area or click 'add area'
  3. Fill in the details and save the area

If you want to move an individual Area, click on the up/down arrows.

You can only amend Areas if you have Manager rights.

How do I edit my Property Types?

  1. Click on 'Property Types' under the 'Admin' tab
  2. Select an existing Property Type or click 'add property type'
  3. Fill in the details and save the property type

If you want to move an individual Property Type, click on the up/down arrows.

You can only amend Property Types if you have Manager rights.

What are Match Options?

You can specify extra matching options for properties and applicants e.g. Garden, Parking, DSS. Use these options with care to avoid over-complicating matching.

  1. Click on 'Match Options' under the 'Admin' tab
  2. Select an existing Match Option or click 'add match option'
  3. Fill in the details, choosing whetherthe option applies to sales or letting or both
  4. Save the Match Option

You can only amend Property Types if you have Manager rights.

How do I edit my Sources?

  1. Click on 'Sources' under the 'Admin' tab
  2. Select an existing Source or click 'add source'
  3. Fill in the details and save the source

If you want to move an individual Source, click on the up/down arrows.

You can only amend Sources if you have Manager rights.

How do I report on Customers per Source?

  1. Click on 'Reports' under the 'Admin' tab
  2. Select the Customers by Source report

You can only amend Sources if you have Manager rights.

How do I see my invoices and payments?

Click on 'Billing History' under the 'Admin' tab. You can view and print invoices and see payments you have made.

You can only see your billing history if you have Manager rights.

How do I change the billing contact?

Click on 'Billing Details' under the 'Admin' tab. You can change the billing contact details and the billing address.

You can only change your billing details if you have Manager rights.

How do I setup an Email Campaign?

An Email Campaign allows you to send targeted emails to a group of your customers.

  1. Click on 'Templates' then 'Email Campaigns' under the 'Admin' tab
  2. Create or edit the email template
  3. Save the template
  4. Click on 'Email Campaigns' under the 'Admin' tab
  5. Click 'add campaign'
  6. Fill in the details and save the campaign
  7. Click on the Send button to send yourself a test email
  8. Make any changes you need to the template or campaign
  9. Once you're happy, launch the campaign

When the campaign is launched, the emails will be added to a queue and sent as soon as possible.

What is a Customer Filter?

A Customer Filter allows you to group customers by specific criteria and then send them emails using an Email Campaign. You will soon be able to also use the filters to export your customer details to a CSV file.

To edit your Customer Filters, follow these steps:

  1. Click on 'Customer Filters' under the 'Admin' tab
  2. Select an existing Filter or click 'add filter'
  3. Fill in the details and save the filter

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