Denial of Service Attack

Started by Jason Attfield on 20 Sep 2014 11:15

It appears that our servers are currently undergoing a Distributed Denial of Service (DDoS) attack.

We're working with our datacentre providers to implement counter measures and we'll keep you updated on progress.

It does mean the system may be slow or unresponsive today so please bear with us while we work on this.

Thanks.

UPDATE: 16:00
We've implemented some preventative measures and the system seems to be running smoothly at the moment. We'll keep an eye on it to make sure it stays that way.

Thanks all for your nice messages.

Jason.

UPDATE 22/9: 14:30
We are still seeing attempts to flood the system with traffic and we've implemented a block on the unwanted traffic. The system is currently running normally and we're monitoring it closely.

16 Replies

Thank you for letting us know

Louise Woodward on 20 Sep 2014 11:53

At least it comes back on line eventually, thanks for the update.

C. M. on 20 Sep 2014 11:54

Thought something was wrong - thanks for the update

Jacqueline Taylor on 20 Sep 2014 11:55

Thank you for the update.

Sophie Smith on 20 Sep 2014 11:55

thanks for the update

Graeme Tomlinson on 20 Sep 2014 12:03

thank you for the update

Beth Roberts on 20 Sep 2014 13:17

Thanks for keeping us in the loop Jason.

Geoff Martin (Crystal Palace Branch) on 20 Sep 2014 13:23

Thank you for the update.

Ozzie Gunes on 20 Sep 2014 14:21

Thank you Jason for letting me know. Good luck!

Veronica Lewis on 20 Sep 2014 14:35

Thank you Jason - would this also explain why some of our properties are not appearing on the Zoopla Website?

Larry

Larry Taylor on 20 Sep 2014 14:47

Thank you for informing us. We were getting concerned. Thanks Wentworth&Rose

Eamonn Martin on 20 Sep 2014 14:48

@Larry - all the datafeeds were sent as normal last night. You could try contacting Zoopla to see if they had an issue at their end.

Jason Attfield on 20 Sep 2014 15:06

Thanks for the update, hope its soon mended and doesn't cause too much of a headache for you all

Lisa Mather on 20 Sep 2014 15:51

Thanks, been a busy day too! :-)

Chris Cockwill on 20 Sep 2014 16:08

Thanks for update

Marc Hester on 20 Sep 2014 16:20

thank u v much - it has been like having one of your arms cut off!

Sharon Carter on 20 Sep 2014 19:27

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