Why do emails sent through Domus bounce or not arrive?

When emails are sent using Domus, we send through our own email messaging service on your behalf.  This can ocassionally be regarded as 'spam' by the server that receives the emails.

Sometimes these emails get caught by a spam filter and get redirected to your Junk or Spam folder. If they haven't received any notification or match emails, please ask the recipient to check thei Junk or Spam folder.

To stop emails from landing in the recipients Junk or Spam folder, they can whiltelist domus.net as a sender and this will enable emails from us to land in their Inbox.

Please ask them to refer to their email support for details on how to whitelist senders.

How email are sent from Domus

Topic: Admin

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